Return & Refund Policy
At BlingStyle, we take pride in the quality of our handmade bags. Every order is carefully inspected before dispatch.
Change of Mind
If you change your mind about your purchase, you may cancel and request a return within 14 days of receiving your order.
Returned items must be:
- In their original condition.
- Returned with all original packaging and tags, where applicable.
- Free from damage, stains, odors, or signs of use beyond what would reasonably be necessary to inspect the item.
Customers are responsible for the cost of return shipping unless the item is faulty, damaged, incorrect, or otherwise required by law.
Once your return has been received and inspected, we will process your refund to the original payment method.
Where applicable, the original standard delivery charge will also be refunded. Any additional cost paid for an upgraded or express delivery service may not be refundable beyond the cost of standard delivery.
Damaged, Faulty or Incorrect Items
If your order arrives damaged, faulty, or you receive the wrong item, please contact us as soon as possible.
To help us resolve the issue quickly, please include:
- Your order number.
- A description of the issue.
- Clear photographs showing the problem.
Once reviewed, we will provide an appropriate remedy, such as a replacement, repair, or refund, in accordance with applicable consumer law.
Non-Returnable Items
We cannot accept returns for items that:
- Have been damaged through misuse after delivery.
- Are returned outside the applicable return period without prior agreement.
- Are gift cards, where applicable.
This does not affect your statutory rights.
Return Process
To request a return, please contact us using the Contact page on our website.
We will provide you with the appropriate return instructions. Please contact us before sending an item back so we can correctly identify and process your return.
Refunds
Approved refunds will be issued to the original payment method.
We aim to process refunds promptly after receiving and inspecting the returned item. Please allow additional time for your bank or payment provider to complete the refund.
Order Cancellation
If you would like to cancel an order before it has been dispatched, please contact us as soon as possible and we will do our best to stop the shipment.
If the order has already been dispatched, you may still have the right to cancel and return the order in accordance with the Change of Mind section above.
Contact
If you have any questions regarding your order or this policy, please contact us through our Contact page, and we'll be happy to assist.